"We would like to thank all of you for the terrific care you provided our son last Friday evening. From the lovely ladies at the front desk to Dr. Flanzenbaum's expertise and encouragement to your nurse's comforting manner, our experience was simply wonderful. While we prefer to have no urgent care needs for (our child), we are thrilled to know KidMed is offering such great care. Best wishes for much success !"
Channel 8 News
The Health Journal, August 2010
Parents, Want to Avoid a Late-Night
trip to the ER? Try KidMed Instead.
On a Thursday morning in early July, Kathleen Chilcote awoke to discover that her daughter needed to go to the doctor. Ellie, 11, had a fever of 103. It wasn
t something that should wait until the next day, Kathleen decided.
So she made a phone call, only to find out that the next day was all Ellie's regular doctor had open. Faced with the choice of waiting or going elsewhere, Kathleen opted for the latter. Her initial move was to head to a walk-in clinic at a nearby pharmacy, where she had taken Ellie before. This time, though, she was sent elsewhere, as the attendants at the clinic said they didn't treat patients with such high fevers.
Instead, they directed her to KidMed, an afterhours pediatric urgent care facility in Richmond's West End. Less than an hour after checking in, Ellie had been examined, diagnosed with strep throat, and given her prescribed medicine from KidMed's dispensary.
"This was my first visit, and I was very pleased," Kathleen said as the two prepared to exit the bright, colorful examination room. "It was a very pleasant experience. It was fast and the staff was friendly, and I like the fact that we can get our prescription here."
If not for KidMed, the afternoon would have been spent in a crowded urgent care facility, Kathleen added, "or worse yet, the ER."
Helping children avoid emergency rooms is exactly what Dr. Mark Flanzenbaum had in mind when he set out to create KidMed. In 2007 Flanzenbaum joined forces with Drs. Jeff Bennett and Lisa Chestnut, who would become cofounders of the practice, and the three began brainstorming. In February 2009 they opened KidMed for business. Read more...
Written By Maggie Souza
Photography By Lucky Judd
Richmond Times Dispatch
Sunday April 11, 2010
KidMed is carving out a niche
BY TAMMIE SMITH
Times-Dispatch Staff Writer
The colorful walls and floors, the rolls of stickers and the Popsicles - if those aren't enough to make a sick kid feel better, then there are the flat-panel televisions in all the exam rooms of the KidMed pediatric urgent-care center.
Also, there are doctors and nurses who know how to quickly find the Disney and Noggin channels.
"We're good at that," chuckled Dr. Mark Flanzenbaum, a board-certified pediatrician and president/managing partner of KidMed Inc.
Fourteen months ago, Flanzenbaum, Dr. Jeff Bennett and Dr. Lisa Chestnut opened KidMed in a 6,000-square-foot building on Pouncey Tract Road in western Henrico County.
At a time when more doctors are becoming employees of hospitals or aligning themselves with mega-sized practices, the trio struck out on their own and are carving out a niche. In the process, they are saving parents the costs of an emergency room visit, something hard to find fault with at a time when rising health-care costs are in the national spotlight. Read more...
The growing popularity
of Richmond's first
clinic has prompted KidMed's founders
to open a second
office in Southside
January 10, 2011.