Paying for care at KidMed can be done by private insurance, an out-of-network provider, Medicaid, or self-pay.
We are a participating provider for the following insurance companies:
- Aetna
- Anthem BCBS (most plans) Please Note: We do NOT accept Blue High-Performance Network
- Cigna
- Sentara
- TricarePlease Note: We do NOT accept Tricare Direct Care Only
- United Healthcare
- PHCS/Multi Plan
Virginia Medicaid including:
- Aetna Better Health
- Anthem HealthKeepers Plus
- Humana Healthy Horizons
- Sentara Health Community Plan
- Traditional Medicaid
- UHC Community
Self-Pay and Out-of-Network Insurance
For Self-Pay patients and patients with Out-of-Network Insurance we require a $150.00 deposit at the time of service for your visit. You will be billed for the remaining balance. Please call the location you’re visiting and speak with our Patient Registration team for details.
KidMed offers payment plans for balances that are 30 days or older. If your balance is in collections, we can offer you a payment plan, but we can only provide services once the balance is paid in full. Of course, we make exceptions for genuinely urgent illnesses and injuries. The health and safety of your child is our top priority.
Payment
KidMed’s services are a fraction of the cost of an emergency room visit.
We collect copayments, deductibles, and payments not covered by your insurance. As a provider of urgent care services and after-hours pediatric care (as opposed to primary care services), your insurance may require your deductible to be applied towards your bill.
Billing Questions
If you have questions about your bill, please call (844) 476-6229 to speak with a billing specialist.
Need further assistance? Call any KidMed location and choose Option 6 for Billing Questions.
Balance Billing Protections
KidMed is considered an Urgent Care, which is an office-based practice.
We do not meet the definition of an independent, freestanding emergency department. KidMed does not bill a facility fee as a hospital or free-standing Emergency Department does. However, we do bill for diagnostic and therapy services. At our facility, if your child has an X-ray taken, you will be charged for the X-ray, but you will not be charged for the physician’s interpretation of the X-ray. This is the same for the other diagnostic and therapeutic services that are performed at KidMed. You are being charged only for one provider visit plus any diagnostic or therapeutic services. Please contact us if you have any further questions.
Visit www.cms.gov/nosurprises for more information about your rights under federal law.